Privacy Policy

Last updated: September 28, 2025

Introduction

Welcome to Prompt Generator (operated by PG Team, hereinafter referred to as "we," "our," or "Prompt Generator"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI prompt generation services. By using our services, website, or products, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Information You Provide Directly

When you use our services, we may collect the following types of information:

• Account Information: Including your name, email address, avatar, and other information you provide when registering or updating your account
• Payment Information: If you purchase our paid services or credits, we collect necessary payment details through our secure third-party payment processor (Stripe). We do not store complete payment card details
• Contact Information: Information you provide when communicating with us via email or other means
• Prompt Input: The descriptions and requirements you provide to generate AI prompts

2. What We DO NOT Store

Important: We prioritize your privacy and do not store the following:

• Generated Prompts: The AI-generated prompts created through our service are NOT stored on our servers. Once generated and displayed to you, they are not retained by us
• Cookies: Our website does not use cookies or similar tracking technologies

3. Information Collected Automatically

When you visit or use our services, we may automatically collect limited technical information:

• Device Information: Including your IP address, browser type, operating system
• Usage Data: Basic information about how you use our services, including access times and features accessed

How We Use Your Information

We use the collected information solely for the following purposes:

• Providing Services: Managing your account, processing transactions, generating AI prompts, providing customer support, and delivering the core functionality of our service
• Improving Services: Analyzing usage patterns to optimize user experience and develop new functionalities
• Communication: Contacting you regarding your account, service changes, or customer support inquiries
• Security: Detecting, preventing, and addressing fraud, abuse, and security issues
• Processing AI Requests: Your prompt inputs are transmitted to third-party AI service providers (such as OpenAI, Google Gemini, and Anthropic Claude) to generate prompts. These providers have their own privacy policies

Information Sharing

We do not sell your personal information to anyone. We do not share your registration information with any individuals or organizations, except in the following limited circumstances:

• AI Service Providers: Your prompt inputs are transmitted to third-party AI service providers (OpenAI, Google Gemini, Anthropic Claude, and others) for processing. These providers operate under their own privacy policies. We do not control how they handle data
• Payment Processing: Payment information is processed securely through Stripe. We do not have access to your complete payment card details
• Database Storage: Account information is stored securely in Neon database
• Legal Compliance: When required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others

Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal information:

• All payment information is processed through Stripe's secure payment infrastructure; we do not directly store complete payment card details
• We use SSL/TLS encryption to protect data transmission
• Account data is stored securely in Neon database with appropriate access controls
• We regularly review our security practices

Data Location: Our services operate in Canada, and data may be processed and stored in Canada and the United States (where some of our service providers are located).

Your Rights and Choices

Depending on applicable laws in your region (including Canadian and California laws), you may have the following rights:

• Access: Obtain a copy of your personal information that we hold
• Correction: Update or correct your personal information through your account settings or by contacting us
• Deletion: Request deletion of your account and personal information. Account deletion requests must be submitted to our support team, and we will process deletions promptly upon verification
• Objection: Object to our processing of your personal information
• Data Portability: Obtain an electronic copy of information you have provided to us

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe. For account deletion requests, once verified, we will delete your data immediately.

Acceptable Use and Content Restrictions

While we do not store generated prompts, we require that our service not be used to generate:

• Illegal or criminal content
• Harassment or hate speech
• Content that infringes on others' copyrights or intellectual property
• Misleading or deceptive information
• Pornographic or excessively violent content
• Fraudulent or incendiary content

Legal Reporting: If we become aware of any illegal or criminal activity through our service, we reserve the right to report such activity to the appropriate law enforcement authorities in the relevant jurisdiction.

Children's Privacy

Our services are available to users of all ages, including children under 13 years of age. However, we require that children under 13 obtain parental consent before creating an account. We are committed to protecting children's privacy and handle their information with the same care and security as all other users.

International Data Transfers

We may process and store your personal information in Canada and the United States. Our services are governed by Canadian law and, where applicable, California law (due to the location of some AI service providers). When we transfer data internationally, we take appropriate measures to ensure your personal information receives adequate protection.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on our website and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]

We will respond to your inquiries as soon as possible.